FAQ
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. If you're doubting between sizes and want our advice, please send our team a message to hello@karigartextiles.com.
Can I cancel my order?
You certainly can! As long as you haven’t received a shipping notification, we should be able to edit your order. Contact us athello@karigartextiles.comand make sure to include your order number to speed up the process. We may not be able to cancel your order if 24 hours have passed and it is being processed. You are responsible for the cost of exchange/return shipping except in the rare case of defective items and we strongly suggest using a shipping method that comes with tracking and/or insurance.
Shipping, Returns & Exchanges
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
The delivery time is a maximum period of seven working days. On weekends and holidays no deliveries are made. This may vary for international shipments.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?